Shipping policy



Shipping Information

Australia

Free shipping
All Electrician's Level templates (slim enough for Australia Post letter mail).

Orders $75+ (AU)
Free Standard Shipping.

Orders under $75
Standard: $10.95
Express: $14.95

We charge competitive Australia Post rates and aim to keep shipping fair and transparent.


United States

Dispatch
Orders are shipped from Tasmania, Australia via tracked international shipping.

Delivery estimate
Standard: 7-14 business days.

Delivery times are estimates. Customs processing, remote delivery locations and carrier delays may occasionally extend delivery times.

Import duties & taxes
Prices include applicable US import duties and taxes, so there are no additional import charges on delivery.


United Kingdom

Dispatch
Orders are shipped from Tasmania, Australia via tracked international shipping.

Delivery estimate
Standard: 9-12 business days.

Delivery times are estimates. Customs processing, remote delivery locations and carrier delays may occasionally extend delivery times.

Import duties & taxes
Applicable UK VAT, duties and import charges are included where required, so there are no additional import charges on delivery.


Canada

Dispatch
Orders are shipped from Tasmania, Australia via tracked international shipping.

Delivery estimate
Standard international delivery times vary by location.

Import duties & taxes
Orders may be subject to GST/HST, duties or other import charges on delivery, depending on local requirements.


New Zealand

Service
Tracked Standard + optional Express.

Rates
Standard from NZ$15 (by weight).
Express rates are shown at checkout.

Dispatch
From Tasmania, Australia (Mon-Fri).

Delivery estimate
Standard: ~4-8 business days.
Express: Faster (lane-dependent).

Currency
NZ visitors see and pay in NZD.

GST / duties
Orders are shipped DAP. The receiver may be responsible for import GST, duties or other charges where applicable.

Phone number
Please include a mobile number at checkout for delivery updates.


International Shipping

Shipping rates
International shipping is charged at a tracked rate based on the destination and order weight. The applicable rate is displayed at checkout.

Market-specific products
Some LEVLEC products are designed specifically for Australian and New Zealand electrical products or systems. Please check product compatibility carefully before ordering from overseas.

Magnets
Magnetic products are packed to meet applicable air-transport requirements and are suitable for standard carrier handling.


Returns

We offer 30-day returns. For change-of-mind returns, return postage is generally the customer's responsibility.

Please see our Refunds & Returns Policy for full details.